Privacy Policy

Introduction
Thank you for visiting the Integrity Matters® website of Mitrisk Consulting LLP. This Statement applies to personal information Integrity Matters collects, uses, and discloses as a “controller” in connection while processing the data collected from this website. The security of our visitor’s privacy is important to us. We want you to feel safe while using our website and services and ask you to acknowledge the following information concerning the collection of personal data.
Information We Collect
We process the following personal data.
  • Personal data about our customers, visitors, and other individuals that is collected and processed directly by us through this website.
    This Privacy Statement applies to the Integrity Matter’s website. It does not apply to any website, mobile app, service, or product that does not display or link to this Privacy Statement or that contains its own privacy notice.
Our Ethicsline® Privacy Statement covers our privacy practices in connection with the use of the software applications and related services that we provide to our business customers.
Other Data
  • Log data: Our servers automatically collect information when you access or use our applications and services. This data is recorded in log files.
  • Get in touch / Contact us data: When you enquire about our platforms and professional services, we collect and store this data to communicate with you and respond to your enquiry.
Cookies
    A cookie is a small file that is sent along with pages from this website and is stored by your browser on your device’s hard drive to capture information about your visits, analyse and optimize content and reading experience, or measure traffic and responses. These cookies do not store any personally identifiable information.
    The category of cookie used is:
  • Necessary cookies: These cookies are needed to run our website, keep it secure, and comply with regulations that apply to us. It cannot be cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Use of Information
    When using/visiting this website, data is only used and processed for the purposes for which this website is intended. We use certain technical information (e.g. IP address) to prevent and detect security threats or other malicious activity. This data will not be used for any other purpose.
How We Use Personal Data
  • To send emails and other communications: We may send you service, technical and other administrative emails, messages, and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings.
  • Customer Support: If you send us a request (for example via a support email or one of our feedback mechanisms), we respond to your request or to help with your issues.
  • In accordance with or as may be required by law.
  • We may send you service-related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information
  • We will update you with improvements in our services, and new features and from time to time also carry out direct marketing of our products and services.
Legal Basis of Processing Our lawful basis is as follows:
  • Consent: We process your data only if you have given your consent freely for the same. Where you have consented to a particular processing, you have a right to withdraw the consent at any time. You may withdraw consent by contacting us with a request using the details set out in the “Contact Information” section below. We have established a lawful basis to process your personal data. We also use your consent as a basis for lawfully processing your personal data.
  • Contractual necessity: We process your personal data only when it is necessary for the performance of a contract. For example, if the processing is necessary to fulfil our commitments under the applicable terms of service.
  • Legal obligation: We process your data only if the use of your information is necessary for compliance with a legal obligation.
  • Legitimate interest: We process your data on the grounds of legitimate interest for example to provide our services, and to monitor the performance of the products/services.
Users Under 16 Years of Age
    Integrity Matters Website and Services do not knowingly collect personal information from users under the age of 16.
If you are under the age of 16, you are not permitted to use our Website and Services or to disclose Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us. Data Retention Policy
    We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Other Data – We retain your information for as long as necessary for the purposes that we have described in this privacy policy.
    Integrity Matters may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy.
Your Information Shared with Others We may disclose your information to:
  1. Employees and subsidiaries: We at Integrity Matters might share your personal data with our employees, and subsidiaries that need to know to help us provide our services or to process the information on our behalf.
  2. Legal requirement: We provide your personal data when we are required to provide such information in response to a court order or other applicable laws or legal processes.
  3. If we have consent: We may share and disclose information with your consent or at your direction. Where we rely on your consent to use your personal data, you have the right to withdraw that consent at any time. Please contact us using the details in the ‘Contact information’ section of this notice.
  4. Third-party vendors: Integrity Matters provides your personal data to third parties such as our IT providers, services providers, etc. who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing, and enhancing customer data, providing customer service, assessing your interest in our Products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information as required by any applicable privacy and security law.
  5. Tax authorities: Relevant tax, payments, and customs authorities, who may pass this on to tax authorities in other jurisdictions. The tax regulations require us to collect information about each investor’s tax residency.
  6. To prevent fraud and protect rights: We believe that disclosure is necessary to prevent or respond to fraud, defend our websites against attacks, or protect the property and safety of Integrity Matters and users, or the public.
  7. Regulators and auditors: The regulators, the Financial Conduct Authority, or any relevant regulatory authority where they are entitled to require disclosure; also, we may be required to share information with auditors appointed by the providers of such products or services.
  8. To comply with laws: If we receive a request for information, it may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for us to disclose your Personal Information. We may also disclose information about you if we determine that for purposes of legal compliance with any applicable privacy and data protection requirement, national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all Personal Information we collect to the relevant third party
Cross-Border Data Transfers
    Your personal information may be transferred to and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws are different from the laws of your country and may not be as protective as those in your jurisdiction.
    These international transfers of your personal information are made pursuant to the appropriate safeguards such as the standard data protection clauses adopted by the European Commission. These clauses are contractual commitments between parties transferring personal data (for example, between Integrity Matters and its Clients, suppliers, or data processors outside the EU), binding them to protect the privacy and security of the data.
Data Security
    Mitrisk Consulting is committed to protecting your privacy and complies with privacy laws and regulations. Mitrisk Consulting has taken extensive measures to prevent the loss, misuse, and alteration of your personal data. Integrity Matters’ achievement of the prestigious ISO/IEC 27001 certification points to our commitment to making good on customer promises on data security and privacy.
Your Rights Integrity Matters acts as a data controller while processing the personal data of this website following are the rights given to you with respect to your personal data.
  • The Right of Access: You have the right to access personal data and supplementary information. You can ask us for a copy of your personal information.
  • The Right of Rectification (correction): You can ask us to change, update or fix your data in certain cases, particularly if it is inaccurate.
  • The Right to Erasure (‘Right to be Forgotten’): You can ask us to erase or delete all or some of your personal information (e.g., if it is no longer necessary to provide Services to you) without undue delay.
  • The Right to Restriction of Processing: You can ask us to stop using all or some of your personal information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g. if you think your personal information is inaccurate or unlawfully held). Following are the processing instances where you can use this right:
  1. You contest the accuracy of the personal data being processed.
  2. The processing is unlawful and you oppose the erasure of your personal data and request the restriction of their use instead.
  • The Right to Object: You have the right to object to the processing of personal data when
  1. Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
  2. Direct marketing (including profiling).
  3. Processing for purposes of scientific/historical research and statistics.
 
  • The Right to Data Portability: You have the right to data portability which provides the right to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit the same to another controller.
  • Automated individual decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you (data subject).
  • The Right to Withdraw Consent: You have the right to withdraw your consent at any time with effect for the future. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
  • The Right to Lodge a Complaint: You have the right to lodge a complaint with the (public) supervisory authority if you are dissatisfied with the way we handle or process your personal data.
    Whenever you use our services, we aim to provide you with easy means to access, modify, delete, object to, or restrict the use of your personal information
    We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. These rights can be exercised by contacting us with your specific request using the details set out in the “Contact Information” section below.
Modifications

Mitrisk Consulting may alter or make additions to this Privacy Policy at its own discretion. In order to determine if there has been a change, you should periodically check this part of the Mitrisk Consulting website.

General

This Privacy Policy reflects the internal guidelines of Mitrisk Consulting and is not a contract. Questions regarding this statement or complaints regarding this policy or our website should be directed to the following email address: privacy@integritymatters.in

Or you may send a letter or email to:

Mitrisk Consulting LLP, Unit 1211, CENTRUM, Plot No C-3, S.G. Barve Road, Wagle Estate, Thane West – 400604, Maharashtra, India Email: privacy@integritymatters.in